Winner of the 2026 Top Visitor Experience App Award

Travel and Hospitality Tech Outlook

Hotels & Convention Centers

Turn Conference Guests Into Engaged Explorers

Without Adding Staff, Programs, or Complexity

Hotels and conference centers are exceptional at managing logistics. Bookings, room blocks, schedules, check-ins all handled with precision.

But today’s guests expect more than efficiency.
They expect an experience they can feel, remember, and talk about.

Enhanced Visitor Experience (EVE) helps hotels and conference centers transform free time into meaningful moments, giving guests a reason to explore, connect, and experience the destination beyond the meeting room.

The Challenge Hotels & Convention Centers Face

Conferences Bring People, But Not Always Connection

Conference guests often ask the same questions:

  • “What should we do nearby?”

  • “Where should we eat between sessions?”

  • "How do we explore without planning everything ourselves?”

Most hotels respond with printed guides, verbal recommendations, or one-off activities that are hard to maintain and impossible to measure.

The result:
Guests disengage during downtime, local partners miss opportunities, and the hotel loses a chance to differentiate the experience.

A Bigger Industry Shift Is Underway

Most Hospitality Technology Focuses on Transactions, Not Connection

The travel and hospitality industry is flooded with tools designed to manage transactions:

  • bookings

  • reservations

  • reviews

  • check-ins

  • schedules

These tools are essential, but they miss the most important part of travel and events:

How people feel about a place.

Memorable stays are emotional. Great conferences are remembered for moments between sessions. Connection is what turns a visit into a story worth sharing.

When technology focuses only on transactions, it creates a connection gap between your property and your guests.

The Industry Is Racing to Improve Guest Experience

Across hospitality, industry leaders are investing heavily in guest experience, digital transformation, and engagement.

The focus has shifted from simply managing stays to creating immersive, people-first experiences.

Hotels are no longer competing on rooms alone.


They are competing on how guests remember their time on the property and in the surrounding community.

Enhanced Visitor Experience (EVE) was built to help close this connection gap.

The Solution

A Turnkey Guest Experience That Refreshes for Every Conference

Enhanced Visitor Experience (EVE) transforms your hotel or conference center into a gateway for exploration.

Through conference-specific experiences, self-guided discovery, and optional scavenger-hunt-style Quests, guests are encouraged to explore nearby restaurants, attractions, and experiences during natural downtime.

Each conference receives a fresh experience without rebuilding the program from scratch.

No custom app development.
No added staff burden.
No operational chaos.

A Simple Path to an Enhanced Visitor Experience

Step 1

Schedule A Demo

See how Enhanced Visitor Experience fits your organization and goals.

Step 2

Launch Your Discovery Experience

We prepare and activate your content with minimal staff involvement.

Step 3

Enhance Your Visitor Experience

Reach visitors earlier and engage them more meaningfully.

Why Hotels & Conference Centers Gain

Built for Real Hotel Operations

Enhance the Guest Experience
Give spouses, families, and attendees something meaningful to do during downtime.

Differentiate in RFPs
Offer a built-in guest experience program, not just meeting space.

Support Local Partnerships
Highlight nearby restaurants, attractions, and shops in a fair, structured way.

Minimal Staff Involvement
No printing, stamping, or managing logistics. EVE handles the experience.

Repeatable All Year
Use the same framework across multiple conferences with refreshed content each time.

What Makes EVE Different

Most guest programs and “passport” promotions are one-off campaigns.

EVE is designed as a repeatable, year-round conference guest experience platform.

  • Participation and completion tracking

  • Trivia and light gamification to boost engagement

  • Audit-friendly winner selection

  • Clear reporting for hotels and partners

Optional Enhancements

Depending on your property and event mix, EVE can also support:

  • Conference-branded guest experiences

  • Sponsored stops and prize partners

  • Spouse or guest-only programs

  • Seasonal or annual destination challenges

  • Collaboration with visitor associations or DMOs

Who This Is For

  • Hotels with conference or event space

  • Convention and conference centers

  • Destination hotels and resorts

  • Properties hosting recurring group events

If your guests ask, “What should we do while we’re here?” Enhanced Visitor Experience (EVE) was built for you.

What Our Users Are Saying

★★★★★

Enhanced Visitor Experience has been a life saver for our organization!

“EVE has increased the knowledge of our museums to our visitors, and I don’t have to rely so much on volunteer staffing. The biggest benefit of the app has been more exposure for our visitors to learn about our 14 museums through a self-guided tour and participants enjoy using the application. As president I feel better that our visitors are getting a much better experience for the price of admission.”

~ Michelle Duchateau, President
Antique Powerland Museum Association

★★★★★

Enhanced Visitor Experience has provided a new inventory program to support our sponsors!

“The EVE team has provided us with

new inventory and a new way to support our sponsors —plus an activity that holds customers at our event longer. This is a unique program for us. The ongoing enhancements and focus on delivering value are excellent. Be sure to spend some time with the team and let them know your objectives and discover new solutions together. They will work for you to maximize your success with the program.”

~ Jill Ingalls
Ingalls & Associates

★★★★★

There are so many possibilities to make a true impact on the community

Warren and his crew are easy to work with, knowledgeable and really have helping your community in their hearts.  We couldn't be happier …”

~ Stacy Palmer

Silverton Chamber of Commerce

Let’s turn your conference guests into engaged explorers

A short planning conversation is all it takes. We’ll confirm your conference volume, guest mix, target radius, and goals, then recommend a structure that fits your property and calendar.

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