Travel and Hospitality Tech Outlook

Visitor engagement isn’t about adding more signs, screens, or technology.
It’s about helping people notice more, understand more, and connect more deeply with the place they’re visiting.
Enhanced Visitor Experience helps organizations create meaningful visitor engagement before, during, and even after a visit without adding staff workload or operational complexity.
Attention Is Limited, Even in Great Places
Most visitors want to engage, but they’re often:
Short on time
Unsure where to start
Overwhelmed by options
Moving at their own pace
Traditional engagement tools help, but they don’t always meet visitors where they are or how they prefer to explore. The result is passive participation instead of meaningful connection.


Engagement That Fits the Visitor
Enhanced Visitor Experience focuses on engagement that feels natural and optional, not forced or distracting.
By combining location-aware storytelling, light interaction, and self-guided exploration, we help visitors engage in ways that fit their interests, pace, and attention.
Visitors stay in control. Engagement feels like discovery.
Visitor engagement powered by Enhanced Visitor Experience can include:
Discovering stories before arrival
Exploring self-guided tours on site
Participating in scavenger hunts or challenges
Engaging with trivia and prompts
Revisiting content after a visit
Each interaction is designed to support learning, curiosity, and connection, not distraction.


Built to Support Your Mission
Enhanced Visitor Experience helps organizations improve visitor engagement by:
Encouraging active participation
Extending storytelling beyond signage
Supporting visitors who prefer self-guided exploration
Reducing reliance on staff-led engagement
Providing a consistent experience for all visitors
Everything works quietly in the background, supporting your goals without changing how you operate.
See how Enhanced Visitor Experience fits your organization and goals.
We prepare and activate your content with minimal staff involvement.
Reach visitors earlier and engage them more meaningfully.
Visitor engagement solutions are especially valuable for:
Museums and historical sites
Gardens, zoos, and cultural attractions
Downtowns and Main Streets
Visitor centers and destinations
Communities with dispersed points of interest
If visitors move through your space, engagement matters.


Visitor engagement works best when it’s part of a larger experience:
in place, organizations can:
Pre-Arrival Discovery builds awareness and interest
On-Site Engagement supports exploration and learning
Post-Visit Access reinforces understanding and memory
Together, these moments create a more complete visitor experience.
A Low-Risk Way to Get Started
The Discovery Package provides a simple way to begin improving visitor engagement without a long-term commitment.
It’s designed to be:
Easy to approve
Quick to launch
Scalable over time
Aligned with institutional decision-making

★★★★★
“EVE has increased the knowledge of our museums to our visitors, and I don’t have to rely so much on volunteer staffing. The biggest benefit of the app has been more exposure for our visitors to learn about our 14 museums through a self-guided tour and participants enjoy using the application. As president I feel better that our visitors are getting a much better experience for the price of admission.”
★★★★★
★★★★★
~ Stacy Palmer

If your organization wants visitors to engage more deeply without adding complexity, Enhanced Visitor Experience can help.
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