Travel and Hospitality Tech Outlook

Once visitors arrive, they want to explore… but not everyone wants a scheduled tour or to move at the same speed.
Self-guided tours give visitors the freedom to explore while still providing the context, stories, and guidance that make the experience meaningful.
Enhanced Visitor Experience (EVE) helps organizations offer self-guided tours that feel natural, educational, and easy to follow… without adding staff workload.
Not Every Visitor Fits a Schedule
Guided tours play an important role, but they can be limiting.
Many visitors:
Arrive outside scheduled tour times
Prefer to explore independently
Move faster or slower than a group
Want to focus on what interests them most
At the same time, staffing tours consistently isn’t always practical. Organizations need a way to guide visitors without requiring constant facilitation.


Structure Without Restriction
Enhanced Visitor Experience self-guided tours combine storytelling and location awareness to guide visitors through exhibits, landmarks, or districts while letting them stay in control of the pace.
As visitors move through a space, relevant stories, audio, and content are delivered automatically based on where they are.
Visitors feel guided, not managed.
Built to Work Where Visitors Explore
Self-guided tours powered by Enhanced Visitor Experience can include:
Narrated audio storytelling
Written context and descriptions
Photos and visual references
Light trivia and engagement
Location-aware progression from stop to stop
Tours can be linear or flexible, allowing visitors to explore in a way that fits their interests.

See how Enhanced Visitor Experience fits your organization and goals.
We prepare and activate your content with minimal staff involvement.
Reach visitors earlier and engage them more meaningfully.
Self-guided tours work especially well for:
Museums and historical sites
Gardens, zoos, and cultural attractions
Downtowns and Main Streets
Visitor centers and destinations
Communities with dispersed points of interest
If visitors move through your space independently, self-guided tours are a natural fit.


With self-guided tours in place, organizations can:
Offer consistent interpretation without staffing constraints
Support visitors who prefer independent exploration
Extend storytelling beyond signage
Improve accessibility and flexibility
Provide a modern, visitor-friendly experience
Visitors don’t feel rushed. They feel informed.
A Low-Risk Entry Point
The Discovery Package offers a simple way to test Pre-Arrival Visitor Discovery without a long-term commitment.
It’s designed to be:
Easy to approve
Quick to launch
Scalable over time
Aligned with institutional decision-making

★★★★★
“EVE has increased the knowledge of our museums to our visitors, and I don’t have to rely so much on volunteer staffing. The biggest benefit of the app has been more exposure for our visitors to learn about our 14 museums through a self-guided tour and participants enjoy using the application. As president I feel better that our visitors are getting a much better experience for the price of admission.”
★★★★★
★★★★★
~ Stacy Palmer

If your organization wants to offer flexible, engaging tours without adding staff workload, self-guided tours are a natural next step.
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