Winner of the 2026 Top Visitor Experience App Award

Travel and Hospitality Tech Outlook

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Visitor Insights & Impact

Understand How Visitors Discover and Engage With Your Place

Visitor engagement is important.

Understanding how visitors discover and engage is what allows organizations to improve experiences with confidence.

Enhanced Visitor Experience provides clear, practical insights that help organizations understand visitor awareness, engagement, and participation without collecting personal data or creating reporting complexity.

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The Challenge With Measuring Visitor Impact

Many Experiences Are Hard to Evaluate

Organizations invest time and resources into storytelling, exhibits, events, and engagement tools, but often struggle to answer basic questions:

Are visitors discovering us early or late?
What content do they engage with most?
Which experiences attract the most interest?
Where are visitors spending time or dropping off?

Without insight, it’s difficult to improve experiences or justify decisions to boards, stakeholders, or funders.

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A Better Way to Understand Visitor Behavior

Insight Without Intrusion

Enhanced Visitor Experience focuses on practical insight, not surveillance.

We provide organizations with a clear view of how visitors interact with discovery content and experiences, while respecting privacy and keeping reporting simple.

The goal is understanding patterns, not tracking individuals.

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What Visitor Insights Look Like With EVE

Visitor Insights & Impact can include visibility into:

How often your organization is discovered in the app
Which locations, exhibits, or experiences receive the most attention
Levels of participation in tours, scavenger hunts, or activities
Engagement trends over time
How visitors move through experiences

These insights help organizations understand what’s working and where opportunities exist.

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Designed for Institutional Decision-Making

Clear, Explainable, and Board-Safe

Enhanced Visitor Experience insights are designed to support:

Board conversations
Grant reporting
Stakeholder updates
Program evaluation
Strategic planning

There’s no complicated data interpretation and no technical expertise required. Insights are meant to inform decisions, not overwhelm teams.

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How Insights Support Better Experiences

With visitor insights in place, organizations can:

Improve storytelling and interpretation
Adjust exhibits or tour routes
Identify under-discovered areas
Support funding and grant narratives
Make confident, informed improvements

Understanding impact leads to better experiences over time.

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How Visitor Insights Fit the Visitor Journey

Visitor Insights & Impact work across the full experience:

Pre-Arrival Discovery shows early awareness
On-Site Engagement reveals interaction patterns
Post-Visit Access highlights lasting interest

Together, they help organizations see the full picture.

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A Simple Path to an Enhanced Visitor Experience

Step 1

Schedule A Demo

See how Enhanced Visitor Experience fits your organization and goals.

Step 2

Launch Your Discovery Experience

We prepare and activate your content with minimal staff involvement.

Step 3

Enhance Your Visitor Experience

Reach visitors earlier and engage them more meaningfully.

Start with the Discovery Package

A Low-Risk Way to Get Started

The Discovery Package provides a simple way to begin improving visitor engagement without a long-term commitment.

It’s designed to be:

Easy to approve
Quick to launch
Scalable over time
Aligned with institutional decision-making

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What Our Users Are Saying

★★★★★

Enhanced Visitor Experience has been a life saver for our organization!

“EVE has increased the knowledge of our museums to our visitors, and I don’t have to rely so much on volunteer staffing. The biggest benefit of the app has been more exposure for our visitors to learn about our 14 museums through a self-guided tour and participants enjoy using the application. As president I feel better that our visitors are getting a much better experience for the price of admission.”